Visioneer Onetouch 5800

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Hi, Diane,

Flatbed & Photo Scanners - Visioneer One Touch 5800: Lowest Price ($79.99), Color (Black, white), Weight (8.1 lbs), Brand (Visioneer), Software Platform (Windows 98, Windows 2000, Windows Me, Windows XP, Windows 95), Model Numbers (5800USB). Recent Visioneer OneTouch 5800 Flatbed Scanner questions, problems & answers. Free expert DIY tips, support, troubleshooting help & repair advice for all OneTouch Office Equipment & Supplies.

Visioneer Onetouch 5800

Your Visioneer unit is not compatible with Windows 7

Exactly what were you doing when it 'locked up'?

Did you attempt to perform a system restore?

Have you tried updating drivers?

Have you been using the unit with Windows 7 platform?

To rule out malware, reboot your computer and begin tapping F8 key.

Visioneer Onetouch 5800 Scanner

Select Safe Mode with Networking

Download the following tool and run a full scan. Disable system restore to prevent re-infection of the system.

Visioneer Onetouch 5800

Disable System Restore

Visioneer Onetouch 5800 Windows 7 Driver

Malicious Software Removal Tool

When finished, proceed to this link and again, run a full scan. ( I don't believe this is necessary, but it is precautionery.)

Re-enable System Restore and reboot Windows

You might try installing XP Mode and Virtual PC for Windows 7 which works with older applications

Make older programs run in this version of Windows
http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows

How to enable PS2 and USB in Bios

When attempting to scan, you get a message 'Error Code 10' or 'Scanner Optical Module Locked, Please Unlock the Scanner'.
Cause:
This is a default response from the scanner to ensure that the scanner head is not physically locked when it is attempting to initialize. Generally this error message, or physical sound, indicates that the scanner hardware needs attention. There are several possible causes of this issue, such as the scanner shipping lock not fully disengaging.
Note: The 4800USB, 5800 and 5820 scanners do not have a physical lock switch. DO NOT attempt to open the scanner and unlock the hardware. This may be either a hardware failure or software failure. Please see further troubleshooting steps below.

Solution: http://support.visioneer.com/KnowledgeBase/Articles/VIS1094%20-%20Error%2010%20Scanner%20Locked%20or%20Makes%20a%20Grinding%20Noise.asp

Current Configuration is Locked

Hope this helps and good luck!

Product Information

  • Dependable and useful, this Visioneer flatbed scanner is capable of making digitized records and meeting your digital scanning needs in a variety of scenarios. The Visioneer 5800 comes with a wonderful functionality allowing you to fulfill your document scanning needs all the time. With the flexible capability of scanning plain paper and bulk objects (books, comprehensive reports, etc.) in color mode featured on this flatbed scanner, you can scan in sharp clarity and store the scanned records electronically. What's more, this Visioneer flatbed scanner includes a functional form factor enabling you to digitize an array of documents including newspaper articles and photographs as well as anything that can lay on the scanner's surface. The dependable computer connection featured on the Visioneer 5800 makes it easy for you to hook up the scanner and preserve your digitized files on a computer or another storage device of your choosing.

Product Identifiers

  • Visioneer
  • 58001D-WU
  • 0785414104703
  • 5800
  • 66744974

Product Key Features

  • Color
  • Flatbed Scanner
  • USB 1.0/1.1
  • 16 Bit

Dimensions

Visioneer onetouch 5800 scanner driver
  • 5.95lb.
  • 11.43in.
  • 3.39in.
  • 17.73in.

Additional Product Features

  • Plain PAPER, Bulk Objects (Books, Etc.)
  • Visioneer OneTouch®
  • 16-Bit (64k Gray Levels)
  • Desktop
  • 600x1200DPI
  • Microsoft Windows XP Home, Microsoft Windows 2000, Microsoft Windows 98
  • Manual Load