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When iTunes on your computer doesn't recognize your connected device, you might see an unknown error or a '0xE' error. If you do, follow these steps and try to connect your device again after each step:

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1. Make sure that your iOS device is unlocked and on the Home screen.
2. Make sure that you have the latest version of iTunes that works with your computer.
3. Check that you have the latest software on your Mac or Windows PC.
4. Make sure that your device is turned on.
5. If you see a Trust this Computer alert, unlock your device and tap Trust.
6. Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
7. Restart your computer and iPhone, iPad, or iPod.
8. Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.
   

For more help, follow the steps below for your Mac or Windows PC.

* Learn how to connect iPad Pro (11-inch) or iPad Pro 12.9-inch (3rd generation) to your computer.

Apple mobile device driver free download - DL Driver Updater, Unknown Device Identifier, Apple Mac OS Update 8.6, and many more programs. Right-click on Apple Mobile Device Service and click Properties in the shortcut menu. Set the Startup type pop-up menu to Automatic. Click Stop the service. After the service has stopped, click Start the service. Restart the computer. Open iTunes and connect the device. Apple Mobile Device Support, free download. Apple Inc.: Desktop. The driver should install and you'll see 'Apple Mobile Device USB Driver' under the 'Universal Serial Device USB Driver' section in Device Manager. I hope I was able to help anybody who is still having this issue. Download the latest version of Apple Mobile Device USB drivers according to your computer's operating system. All downloads available on this website have been scanned by the latest anti-virus software and are guaranteed to be virus and malware-free.

If you use a Mac

1. Connect your iOS device and make sure that it's unlocked and on the Home screen.
2. On your Mac, hold down the Option key, click the Apple menu, and choose System Information or System Report.
3. From the list on the left, select USB.
4. If you see your iPhone, iPad, or iPod under USB Device Tree, get the latest macOS or install the latest updates. Then uninstall third-party security software. If you don't see your device or still need help, contact Apple Support.
   

If you use a Windows PC

The steps differ depending on if you downloaded iTunes from the Microsoft Store or from Apple.

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If you downloaded iTunes from the Microsoft Store

Follow these steps to reinstall the Apple Mobile Device USB driver:

1. Disconnect your device from your computer.
2. Unlock your iOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
3. Click and hold (or right-click) the Start button, then choose Device Manager.
4. Locate and expand the Portable Devices section.
   
5. Look for your connected device (such as Apple iPhone), then right-click on the device name and choose Update driver.
   
6. Select 'Search automatically for updated driver software.'
7. After the software installs, go to Settings > Update & Security > Windows Update and verify that no other updates are available.
8. Open iTunes.

If you downloaded iTunes from Apple

Follow these steps to reinstall the Apple Mobile Device USB driver:

1. Disconnect your device from your computer.
2. Unlock your iOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
3. Press the Windows and R key on your keyboard to open the Run command.
4. In the Run window, enter:
   %ProgramFiles%Common FilesAppleMobile Device SupportDrivers
5. Click OK.
6. Right-click on the usbaapl64.inf or usbaapl.inf file and choose Install.
   You might see other files that start with usbaapl64 or usbaapl. Make sure to install the file that ends in .inf. If you’re not sure which file to install, right-click a blank area in the File Explorer Window, click View, then click Details to find the correct file type. You want to install the Setup Information file.
7. Disconnect your device from your computer, then restart your computer.
8. Reconnect your device and open iTunes.

If your device still isn't recognized

Check Device Manager to see if the Apple Mobile Device USB driver is installed. Follow these steps to open Device Manager:

1. Press the Windows and R key on your keyboard to open the Run command.
2. In the Run window, enter devmgmt.msc, then click OK. Device Manager should open.
3. Locate and expand the Universal Serial Bus controllers section.
4. Look for the Apple Mobile Device USB driver.
   

If you don't see the Apple Mobile Device USB Driver or you see Unknown Device:

• Connect your device to your computer with a different USB cable.
• Connect your device to a different computer. If you have the same issue on another computer, contact Apple Support.

If you see the Apple Mobile Device USB driver with an error symbol:

If you see , , or next to the Apple Mobile Device USB driver, follow these steps:

1. Restart the Apple Mobile Device Service.
2. Check for and resolve issues with third-party security software, then restart your computer.
3. Try to install the usbaapl64.inf or usbaapl.inf file again.

Download the latest Apple Mobile Device USB driver for your computer's operating system. All downloads available on this website have been scanned by the latest anti-virus software and are guaranteed to be virus and malware-free.

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